Faraz is Customer Strategy specialist with over 12 years’ experience in designing and delivering CRM & Digital Transformation programmes. He is passionate about building best-in-class Customer Experience and has been working with businesses in the retail, consumer products, automotive and travel sectors to help them navigate through the challenges of the digital economy. He has designed and delivered successful global Multi-channel CRM & Service transformation programmes encompassing Single View of customer, Acquisition, Lead Management, Retention and Loyalty.
“This is a real chance to get recognition, not only in front of your peers but obviously in front of your clients or potential clients, and ultimately just having this as a benchmark and a way to celebrate just the quality things that actually go on within the UK performance industry for me is just a huge check box.”John Myers, Commercial Director EMEA, – Marin Software
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